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FAQ

How do I contact Garden Trend?

You can contact us at Info@garden-trend.com . We pride ourselves with great customer service, so feel free to contact us any time – we will gladly help you!

What kind of payment methods do you offer to your customers?

We offer major credit cards such as Mastercard, VISA, AMEX and Paypal payments.

 

Returns & Refunds

Garden deal is confident on the products quality therefore we offer easy return & refund on our website by e-mailing Info@garden-trend.com

To protect and ensure that all customers return and refund requests are handled appropriately we may require a receipt or proof of purchase.

Our refund & return policy is only valid within 30 days after customer receives product.

There are situations that we will decline return or refund such as:

  • Products that were not bought directly from Garden Trend – like from a thrift store
  • Products that have been defaced
  • Products with missing labels
  • Products without receipts or store IDs
  • Products that haven't been cleaned
  • Products that have been lost or damaged to the point where they aren't usable

Customs & Shipping

For more information on customs & shipping, please visit our Delivery & Shipping page.