FAQ
How do I contact Garden Trend?
You can contact us at Info@garden-trend.com . We pride ourselves with great customer service, so feel free to contact us any time – we will gladly help you!
What kind of payment methods do you offer to your customers?
We offer major credit cards such as Mastercard, VISA, AMEX and Paypal payments.
Returns & Refunds
Garden deal is confident on the products quality therefore we offer easy return & refund on our website by e-mailing Info@garden-trend.com
To protect and ensure that all customers return and refund requests are handled appropriately we may require a receipt or proof of purchase.
Our refund & return policy is only valid within 30 days after customer receives product.
There are situations that we will decline return or refund such as:
- Products that were not bought directly from Garden Trend – like from a thrift store
- Products that have been defaced
- Products with missing labels
- Products without receipts or store IDs
- Products that haven't been cleaned
- Products that have been lost or damaged to the point where they aren't usable
Customs & Shipping
For more information on customs & shipping, please visit our Delivery & Shipping page.